Testimonials

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Mr & Mrs J from Devon

Thank you everyone who dealt with us during our recent purchase of a range of your Furniture. Even though where we live caused you problems we were never made to feel we were too much trouble. Everyone we spoke to (and there were many- we can only name Kash, Diane and Anita) was friendly and efficient. We think you are all stars!!

With our thanks and kind regards.

Mike and Bernadette

p.s. We love the furniture

Mrs M from Halesowen

My Bedroom Furniture has transformed my Bedroom I am very pleased with my Furniture - it's class- I shall certainly come back when I need any more Furniture.

Ms F from Stoke-on-Trent

Very pleased with Brooklyn oak Desk. The quality is excellent. Very good value for money. Would not hesitate to order from you again. Very good customer service.

Thank you

Mrs H from Harpenden

Very pleased with everything. Our Table arrived sooner than we thought which was great.

Thank you

Mrs B from Newquay

From start to finish, excellent relations. Great team spirit especially customer service and delivery guys. Many thanks and your recommendation is without doubt.

Mr M from Staffordshire

The whole experience of dealing with your company, from finding your website, to the delivery of our order, has been excellent. All of your staff have been most professional.

Many thanks

Mrs B from York

After a lot of searching for Furniture we came across your website, unable to come to your store we took a chance and ordered. The outcome has been extremely good and would have no objection to you displaying our comments on your website. Many thanks from my wife and I.

Mrs D from Sheffield

Excellent service from all staff at The Furniture Barn! Top quality Furniture can't believe how quick I received my furniture! Better than any shops. Thank you so much

Mr S from Norfolk

Please keep up the excellent service.

Mrs S from Brighton

Very pleased with purchase, will definitely buy from you again.

Mr H from Holmfirth

We are extremely impressed and pleased by your service and the Furniture.

Mrs W from Gloucestershire

I was very pleased. Thank you!

Mrs R from Lancashire

Very impressed with professional but friendly manner of delivery co-ordinator and delivery drivers! Would definitely use your company again!

Mr C from Birmingham

My wife and I were delighted with every aspect of our order from Furniture Barn. The company kept us informed of the stages of the order and answered our queries politely and helpfully. The delivery took place as arranged and the men were considerate and careful in managing the bulky heave items up my awkward staircase. There was no damage.

The quality of the Furniture is outstanding and your price beats the identical items from my local store by a good margin. Your company deserves to do well for the service and price provided. I will recommend your firm to whomever I know wants quality, well-priced Furniture.

Particular thanks to Diane, Steve, and Kash.

Mr C from Newcastle Upon Tyne

I would just like to say a big thank you for the efficient and prompt service I have received for the replacement of my damaged bedside Cabinet. From receiving my new, damaged and replacement Cabinet, all staff were most helpful. I would not hesitate to recommend your company and products.

Keep up the excellent customer service, as people do appreciate this and it is very rare in receiving high standard of customer service.

Mrs H from Lancashire

I made all my purchases online & so my contact with employees has been minimal- However when I have dealt with members of staff on the phone or at the time of delivery I have been extremely impressed with their professionalism & courtesy. I could have bought Furniture locally but have chosen your company initially for value for money but subsequently for the very high standards of service. I have already recommended you to friends and family and will return to you myself as and when I need to make other purchases. I hope that your commitment to quality and service keeps you ahead of the competition.

Mr M from Essex

Absolutely love the Coffee Table. It's just how I pictured it.

Mrs G from Surrey

I am delighted to have found your company. Excellent prices and excellent service.

Mrs M from Northampton

Thank you once again for the friendly 1st class service. Dealing with you is a very pleasant experience.

Dr S from Buckinghamshire

Definitely recommend. Liked the website and the honesty. Have been everywhere- John Lewis has lost a customer!

Mr S from Lancashire

Thank you for the swift delivery of our 2 bedside Tables they are as shown on your website and we are very pleased with the quality and service from you. Thank you very much.

Mr A from Leicester

All round very good service, we are happy with the Table we purchased and have already recommended your company to multiple friends and family members.

Mr G from Tyne & Wear

The delivery men were very nice, as I had to return one item because if the colour match - this was no problem for them. It may seem like nothing but my experience of delivery men is that they are real miseries!! Your blokes were no problem- super duper.

Mrs L from South Devon

Fantastic Wardrobe, 1st class delivery drivers, really pleased.

Mr B from Berkshire

I am very happy with it & thank you very much.

I will certainly use you again!

Mr K from Lincolnshire

I have been really pleased with all the Furniture we have bought from you and feel you get real value for money. Will be back for more!

Mrs H from Hampshire

I am so impressed with the quality, could you please keep me informed of any up and coming offers.

Mr & Mrs S from Lincolnshire

It has been a pleasure to deal with your company. My only adverse comment would be the lack of signage on the delivery vehicle. Suggest this be rectified asap - as you have every right to be proud of the name 'The Furniture Barn' and should be spreading your info far & wide.

Any future Furniture purchases - I know exactly where to head for - albeit 150 mile round trip!

Mr & Mrs J from Devon

We're the people who live on a steep, narrow lane in North Devon who recently received some items of your beautiful Furniture. Everyone we spoke to at The Furniture Barn was extremely helpful, friendly and personable, and although we know where we live caused you difficulty it was dealt with humor & efficiency. Well done you!!

(We're also delighted with the furniture)

Mr G from London

I am extremely happy with every aspect- particularly since the same items were more expensive in my nearby shop in Wandsworth.

Many thanks

Mr E from Cambridgeshire

The two delivery men were very polite, helpful and pleasant. Happy to recommend 'The Furniture Barn' to my family and friends.

Mrs K from Oxfordshire

Diane in delivery and Paul in Sales could not possibly have been more helpful. They deserve a pat on the back. I was kept well informed at all times.

Thank you very much.

Mr D from East Sussex

Excellent website.
Brilliant service - kept us informed regarding delivery. Delivery as planned with personable agents. Excellent quality Furniture.

Very good experience, thank you.

Mr M from Buckinghamshire

What a joy to write in praise!

I'm a Sales Director of long standing - I could wish my company did this well. People, process and product - EXCELLENT- especially your delivery team. They took the time to call twice to explain when they would arrive.

Thank you!

Mr & Mrs S from Warwickshire

Excellent quality, excellent price, excellent service!

Mrs J from Mid Glamorgan

A top service all round. Many thanks for a top Sofa.

Mr P from London

Fabulous service – thank you

Mr P from Gloucester

We were served by Sally when we visited the showroom and were impressed by her courtesy and I wish more places were like this!

Fantastic Furniture for very good value prices and I would have no hesitation in recommending you. I'm just glad I found you via the internet!

Mrs B from Fife

I just wanted to get in touch to say that I took delivery on Monday of a bed, a Wardrobe and two bedside Tables from your Deluxe Sleigh range and I am completely stunned. I was very nervous about spending that much money on Furniture over the web and sight unseen.

However, the service I received was great. Both over the phone and the actual delivery- much quicker than expected too. The Furniture itself is beautiful. Really quality craftsmanship and great solid wood with a lovely grain. Such great detail on the carving and even down to the locks, hinges and hanging rails used. Exactly as the salesperson promised.

When I ordered it I tried to get a discount from him as we were buying more than one piece and he refused. Now I can see why. It is such great value anyway!

I am really thrilled and will be using your company again without a doubt. Thanks very much.

Mrs C from Banbury

I just had to write to say a big thank you for the great service you provided. From ordering my Deluxe Sleigh Furniture to delivery everything went like clockwork. Although I had to wait for some items to come into stock the estimated date was spot on.

The two delivery men rang to say what time they should arrive and they were pleasant, courteous and helpful. I would not hesitate recommend you.

My Furniture looks fantastic and the quality superb. Thank you all very much.

Mrs O from Gwynedd

I'm over the moon with item. Thank you

Mr H from Staffordshire

Excellent all round, recommended & will place additional orders.

Mrs H from Hampshire

I am so impressed with the quality, could you please keep me informed of any up and coming offers.

Mrs K from Ayrshire

Just to convey my thanks to Steve, Paul & Kash for efficient service provided on delivery of my hall Table. You have a superb website, so easy to navigate and complete orders on, and confirmation is immediate, your company is first class, and a pleasure to do business with.

Mrs H from Bedfordshire

I am delighted with my Tetrad Furniture and with the early delivery having been told it could be 8-10 weeks.

Mrs B from Norfolk

Very efficient/prompt service. My son is very pleased with his new bookcase!

Mr M from Sunderland

I will certainly use you again. The delivery staff and showroom staff we met when we collected our Cabinets were cheerful, professional and helpful. Pleasure doing business with your firm.

Mrs F from Essex

All of the staff concerned were extremely pleasant and helpful. My Furniture was delivered early and I am very pleased with it...I will defiantly use your company agai8n and will recommend it to my friends.

Mrs W from Cumbria

The delivery guys were very helpful and efficient. An all over good experience. Thank you. Delivery arrangements easy to manage and excellent time keeping making it possible just to have a later start at work. Very much appreciated.

Mr T from Cardiff

Brilliant service yet again!! Thank you

Mrs B from Lancashire

Many thanks for your efficient service. All staff very positive- most impressed!

Mr H from Wiltshire

Very pleased, have recommended to a friend who made a purchase.

Mr B from Sunderland

After buying same product from a local store which took 4 weeks to arrive at the store and 5 phone calls from myself to have the Furniture delivered I can only say how fantastic the whole experience was with The Furniture Barn. Two phone calls from yourselves to arrange delivery which was exactly as you stated and the Furniture only took 10 days to arrive "BRILLIANT"

Mrs D from West Yorkshire

The two delivery men were superb. Very polite and efficient. I would defiantly buy goods from you again. The communication with regards to delivery was also excellent.

Mr P from Newport

Excellent service and £200 cheaper than local shops. Definitely recommend to friends.

Mr D from Clwyd

Excellent service from order to delivery of Furniture, I would definitely order from you again. Thank you.

Mrs B from Bridgend

Excellent service and value for money. This particular item was £60 more expensive elsewhere and delivery times were three month plus. Thank you

Mr M from Oxfordshire

Very happy with Furniture and very impressed with price and service. Would definitely recommend.

Mrs S from Berkshire

Thank you all very much for the excellent service.

Mr W from Stowmarket

As ever an excellent service and will continue to come back for other Furniture needs.

Mrs V from Hereford

Thank you for fitting my delivery in sooner than what you had planned, it was a great help. My Bedroom actually looks like a 'bedroom' now, thanks.

Mrs L from Gloucestershire

We used your website to make our purchase- this was easy to use and Furniture was shown well in photographs (although we did already know what it looked like) A very easy and efficient online service- thank you

Mrs W from Swansea

Alex, who delivered Table, was very pleasant and helpful. Carried Table to the place where I wanted it to go. Great service! – Well done

Mrs P from Cardiff

Furniture ordered online. Website good- easy to navigate and view items.

Mr J from Oxfordshire

Excellent value for money, exceptionally helpful salesperson.

Mrs W from Derby

I received my order this morning and just wanted to say how hassle-free the whole process has been. The delivery went smoothly with the goods being unwrapped so I could inspect them and without being asked, the packaging taken away by the delivery team who were polite and pleasant. Thanks

Mrs J

Many thanks for the safe arrival of my bedside Tables. Very well packaged. Delighted with the items. They do look lovely in my spare Bedroom. Price very good too. Great website. Thanks again

Mr P from Leicester

On delivery note had wrong house number! Driver rang us all sorted in the end- Delivery men very good and placed Furniture in correct places for us. Very pleased with all aspects of our purchases- highly recommended you to family and friends. Well done!

Mrs B from Merseyside

Thanks for my final delivery of Bookcase, even when things didn't go quite to plan, you have done everything to please, thanks again.

Mrs R from Northamptonshire

Thank you very pleased with the furniture/delivery and company. Good service.

Mrs S from Staffordshire

Very good service, the delivery men were excellent very friendly. Thank you.

Mr M from Norfolk

Excellent service and looking forward to buying more from you when appropriate.

Mr F from Cambridgeshire

Purchasing on-line from people you don't know can be of concern, but in this case there were no worries- we were given a delivery date by return email and actual delivery was well within that. Delivery time confirmed in advance and all at vastly lower prices than local stores. Thank you.

Mr A from Norfolk

The person who took the order details (Steve) was very helpful, and the two lads who delivered the goods were great. Many thanks

Mrs I from Lancashire

Although our plasma TV Cabinet was not delivered, and the TV/hifi Cabinet delivered instead by mistake. The problem was quickly resolved and without fuss. Many thanks. Would recommend you without problem (pleasant chaps that delivered)

Mr B from North Somerset

Excellent service, very pleased, thank you.

Mr C from Essex

On line purchase Sunday 20.09.09 and delivered on Friday 25.09.09, a really good service, will be buying more Furniture.

Mr A

Our Brooklyn Furniture was delivered yesterday, we are very pleased with the items fromt he range, also we thank you for the update on delivery and how polite and helpful all of your staff have been, will use your company again.

Many thanks

Mrs W from Wrexham

Will contact your company again, when require additional Furniture.

Mr H from Berkshire

Delivery lads very cheerful and helpful. Both had nice disposition. T.V unit very well packed.

Mr C from Gloucester

I just wanted to say how delighted my wife and i are with the Barn Oak collection 5' headboard we had delivered yesterday. It is beautifully made, with good quality oak throughout and incredible value for money. Delivery was made rapidly and safely, with no problem whatsoever. I cannot recommend The Furniture Barn highly enough.
Thank you so much for such marvellous service and if we ever need any more oak Furniture, we will definitely come back to The Furniture Barn.

Mr G from Essex

Dealing with you r company has been a great pleasure from ordering to delivery, Furniture is excellent value for money, i will be ordering again and can confirm i have since recommended The Furniture Barn to many friends and associates in my own business.
Many thanks to you all.

Mr S from Lanarkshire

Hi, Very pleased with Brooklyn oak low corner unit. The quality is excellent. Ordered the unit evening 21/12/09 and received it at 10:00am 24/12/09. Excellent service considering the severity of the weather and the time of year.

Regards

Mr E from Lincolnshire

Excellent service, already recommended to friends.

Mrs G from Cheshire

Delighted, I will return

Mr H from Surrey

Good value and 'top notch' service. Will shop with you again. Thank you

Mrs M from County Down

Date and time of delivery was changed. This didn't matter to me as we were flexible and we were kept informed. Thank you for such a prompt and efficient service to Northern Ireland.

Mr S from Surrey

Paul from deliveries was helpful in arranging a convenient time for our Furniture to be delivered.

The delivery men themselves were exceptional and my husband and I were very impressed with their general 'can do' attitude.
Many thanks

Mr C from Stoke on Trent

It is a pleasure to do business with such a professional company!

Mr B from Essex

We love the Table & Chairs. We have boastfully showed it off to all our friends and family. We were extremely impressed with your company from the first enquiry to the delivery. All the staff were helpful and informative, regular contact throughout the week from buying to delivery. We highly recommend you to everyone and your prices are very competitive. Any future Furniture requirements we will come to you first!!

Mr & Mrs J from Cornwall

Just thought I had to drop you a line to say how delighted we both were with the service and quality of the Furniture purchased on line from you. All the staff were extremely helpful from start to finish, nothing was too much trouble, the delivery men were an absolute delight to meet they were bright and friendly even after a 320 mile drive to the end of the country. You should all be very proud of yourselves, in this day and age it is reassuring that this quality of service still exists. We will definitely recommend you to all our friends.

Mr B from Hampshire

Delivery staff same excellent level of service as sales staff- excellent team all round.
You obvious "unique selling point" is value for money of the Furniture and range of Furniture, but your sales/delivery team takes this one step further.

Mrs H from East Sussex

The first Desk to be delivered was faulty but a replacement was re-ordered quickly and efficiently.

Thank you

Mr W from West Sussex

Drivers friendly and helpful

Mrs L from West Sussex

The two delivery men were exceptional- a great credit to your company.

Mrs M from Peterborough

We would like to take this opportunity to thank you for an excellent service, we are delighted with our items which were available earlier than we had expected. As an added bonus we were very pleased to hear that the Furniture manufacturer is involved in the 'tree 4 trees' initiative. Thank you again- we have already recommended you to our friends.

Mrs C from Somerset

The Brooklyn 2 door Cupboard was safely delivered this morning. It is just what I have been looking for and I was giving p hope of finding such a one. Your service has been excellent. Thank you

Mrs B from Aberdeenshire

I would highly recommend the company to anyone who is looking for top quality Furniture. The service we received was second to none, with superfast delivery and expert advice from the friendly sales team. Thank you

Mr S from Dundee

You should have an 'excellent' category. This is how we found all our dealings with the company

Mr M from Newport

After I unpacked the cabinet-found one of the Drawer handles missing. Rang you immediately and was promised that handle would be posted asap. Very good service. Must say that service from ordering to delivery so far has been excellent. Keep it up

Mrs K from Lincolnshire

I left it late for a Xmas delivery. However, I am extremely pleased with the quality of my wine rack. I was very impressed with how you kept me up to date with my order. Thank you very much

Mrs D from Wiltshire

Will use you again for future purchases.

Mr R from Newcastle

A pleasure to have efficient and reliable service

Mr R from Lancashire

Hi, Just a quick message to let you know that I took delivery of my Brooklyn tall two Drawer Bookcase on Tuesday 2nd Feb 2010 and I am absolutely delighted with it. I have re0oiled it and it looks beautiful, everyone that has seen it so far has remarked about how impressive it looks.
In this age of dwindling customer care, I was very impressed with the way you kept me informed throughout the delivery process and with your extremely helpful sales staff. Thank you very much once again.

Mr J from Conwy

Great service, great product. Will definitely recommend.

Ms B from Brixworth

Very good service all round. The chaps who delivered were very friendly and helpful, as was the lady who served me in your showroom.

Mrs B from Liverpool

Will use Furniture Barn again, thank you!

Mrs D from Kent

Delivery Company were excellent, they delivered in 1 foot of snow and were on time. Great Furniture too. Thanks

Ms N from Andover

I had my Chest of Drawers delivered this Tuesday and I would just like to say how delighted I was with them. The quality is outstanding, you always take a chance when you cannot see the item in the person but I am glad to say that I got exactly what I wanted.

The delivery guys were also very helpful and polite, all in all a great service and a very satisfied customer.

Mrs K from Shropshire

Bought via internet-website very good, clear and straightforward.
Many thanks

Mrs K from Birmingham

Dear Charlie/Charlotte,
The Furniture arrived today and I am delighted with it, it has been a pleasure to deal with you both. Many thanks for all your help.

Mrs M from West Midlands

Will be using you again

Mrs B from Haywards Heath

Your website is saved under my favourites. Excellent service! Thank you

Mr P from Kent

Just to say our two pieces of Furniture were delivered today – by a happy and helpful driver who phoned ahead to say when he would be arriving- and arrived on time!

Packaging was very well done and the Furniture looks great- so despite a bit of a wait for it to be delivered to you it was worth the wait! Thanks – will recommend you!

Mrs H from Southampton

Hi, just a quick note to let you know that my vase arrived at 8am yesterday. It was extremely well packaged (it took me ages to get into it!!) It's far better than the picture shows so I'm very happy with my purchase. I'll be using Furniture Barn again!
Thank you

Mr M from North Humberside

Hi Lizzie,
Just a word of thanks! Your customer service skills were exemplary and I think your company are very lucky to employ you! Have a raise!
The Furniture arrived as promised. Every piece is of high quality and I would say represents fantastic value for money. My mum was really pleased.
Thanks, also to the great delivery man, who was friendly and very helpful. I have not made up the bed yet (literally) but I'm sure it will be fine.
I do think that companies which are customer friendly are the ones that do well!
Again many thanks and best wishes.

Mrs J from Leicestershire

Good service, helpful staff, well run business and very good Furniture for the money- we are very pleased

Mr T from Leicester

No problems. All aspects of the purchase from website to delivery were good.

Mr W from London

Delighted with the Dresser piece, and especially the arrangement re sustainable planting.

Miss W from London

Very happy!!!

Mr F from London

All good. Certainly use again when looking for new Furniture, cheers.

Mr R from Peterborough

Always find salesman Steve excellent. Lorry driver was a very helpful and happy man.

Mr W from Surrey

Charlotte who took the telephone order was excellent.

Mrs M from Kent

Having been let down by another firm (I'd already waited 7 weeks for the same wardrobe) was very pleased to place order and take delivery from Furniture Barn week later.

Mr T from London

Thank you very much

Mr O from Gwent

Packaging of items – very good
½ hour warning- very helpful and on time!
Furniture – better than photo!

Mrs R from Leicestershire

We have already recommended the Furniture Barn to friends after this purchase. Although we were promised a phone call mid week before delivery, no call came. However, the delivery gentleman was very friendly when he arrived.

Mr C from Worcestershire

We are very pleased with everything so far. Many thanks

Mrs B from Stourbridge

Yes, website is well structured and easy to navigate. Some images could be improved for example the dining Table I purchased looks 10 times better in 'real life' than it does on the website- your products are excellent, make sure your site reflects this. Thanks for the lovely Furniture and excellent service.

Mr C

I recently found some Furniture for my mother on your Online Shop. I ordered three items eventually over the phone. They were delivered the other day as arranged and I can only compliment you and your staff, for the excellent service we received. The Flagstone Desk and Chair was beyond my expectations in quality and value. Again, thank you, I know where to come, when in need f quality Furniture.

Kind regards

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