Delivery Information
Delivery Made Simple
At Furniture Barn, we believe delivery should be easy, reliable, and completely hassle-free.
We offer two delivery options: Standard Drop Off Delivery and White Gloves Delivery. Both are designed to take the stress out of receiving your new furniture.
We know your time is valuable, so our experienced delivery team handles every order with care, from arrival to set-up, ensuring your furniture is delivered safely and ready to enjoy from day one.
Our delivery pricing is clear and based on your order value, so you’ll always know exactly what to expect.
For customers choosing our White Glove Delivery, we take care of everything, so you don’t have to.
Your White Glove delivery includes:
- Delivery to the room of your choice – no heavy lifting, no doorstep drop-offs.
- Careful unpacking and placement – we handle your furniture with the respect it deserves.
- Assembly included (where required) – so your furniture is ready to enjoy right away.
- Removal of all packaging – leaving your home clean and clutter-free.
- A friendly, professional team – trained to treat your home and furniture with care.
Please note:
- Our White Glove delivery service includes placement of furniture in the room of your choice, on any floor of your property. Please let us know in advance if there are any access restrictions, unusual layouts, or additional floors so we can plan accordingly.
- On rare occasions, we may use trusted third-party delivery partners to ensure timely delivery. Service level will always remain the same as our White Glove standard.
- Delivery charges apply to all customer orders and cannot be discounted.
We currently deliver to Mainland England, Wales and Southern Scotland.
Delivery charges shown on this page apply to Mainland England only. For orders to Wales and Southern Scotland, delivery charges are available on request and will be confirmed separately.
Unfortunately, we do not currently deliver to the Scottish Highlands.
For Pre-Delivery order information, please contact:
- Website Purchases – 0333 200 1558 opt 2
- Hotline Purchases – 0333 200 1558 opt 1
Customer Service:
Post-Delivery if you are not entirely satisfied with your purchase or delivery experience, please contact our Customer Services Team on 0333 200 1558 opt 4 (Mon to Fri 9.00am to 4.30 pm) or service@furniture-barn.co.uk
*Please note that we cannot be held responsible for any direct or indirect loss incurred due to delays from unforeseen circumstances, which are outside of our control.
